Last updated: October 12, 2026
This Privacy Policy explains how adiapp ("we", "the app") collects, uses and protects information when it is connected to an Instagram professional account through the Instagram API provided by Meta Platforms, Inc.
When a business connects its Instagram professional account to the app, we receive only the data the account owner has authorized, which may include:
Information is used solely to let the connected business read and respond to its own customer messages and comments in one inbox. We do not use it for advertising, profiling or any other purpose.
We do not sell, rent or share personal information with third parties. Data is accessible only to the staff of the business that owns the connected account.
Data is transmitted over encrypted connections (HTTPS) and stored on secured servers. Access tokens are stored securely and are never shared.
Messages and comments are kept only as long as needed to provide customer support to the business, or until deletion is requested.
You may request deletion of your data at any time:
The app relies on the Instagram Platform operated by Meta Platforms, Inc. Your use of Instagram is also governed by Meta's own Privacy Policy and Terms. We are not responsible for the practices of third-party services.
The app is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this policy from time to time. Changes are published on this page with a new "Last updated" date.
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